Cattle Collar Maintenance
At the end of the grazing season
- Move the collars in the app to “no pasture”.
- Remove the battery from the collar.
- Clean the collars and batteries in lukewarm water, using a nylon brush such as a toothbrush. Do not use chlorine as this can damage the solar panels. If you wish to use disinfection, we recommend using Virkon S.
- Charge the batteries; they are to be stored fully charged to ensure maximum performance and durability
- The collars and batteries should be stored in a dry and clean place at room temperature
Ahead of the new grazing season
- Make sure there is no dust or mud on the battery poles. Clean the poles using a cotton bud if needed.
- Apply Vaseline at the bottom of the battery poles. Vaseline should only be applied to the poles on each side of the battery (+ and -), not in the middle one. See picture below.
- The battery is now ready to be used.

Learn more about maintaining your collars and troubleshooting in the Help and Support center
Send a Help ticket
You can directly send a ticket to help and support by filling out ticket, we will ask you specific question in the form to help us diagnose issues quickly.
Response time:
1 working day
Call help and support
Phone call
+1 650 514 6711
+1 650 514 6711