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Privacy Policy

Nofence AS is committed to maintaining customer privacy. These guidelines describe how we process personal information. This privacy policy describes what personal information we collect from you, why we collect it, how we use it and your rights.

1 CONTROLLER

The CEO of Nofence, Marianne Sundsbø, is the controller of the data and determines the purpose of processing personal data. Any questions concerning data protection may be addressed to CFO, Håkon Holmen, email: hakon@nofence.no

 

2 WHAT INFORMATION WE COLLECT AND WHY WE NEED IT

 

2.1 www.nofence.no

When you visit www.nofence.no we collect information about what pages you visit and how you interact with these pages.

We use “cookies” to collect this information. Cookies is a standard technology that most web sites use today. A cookie is a small text file that is added to your browser’s internal memory and allows us to see what users are viewing, how they navigate the website, and how the content of the website performs. In addition, we collect information about navigation, time of visit and browser version, etc., to best match the content of our website to you as a user. You can read more about cookies and what cookies we use at Cookies Nofence.

We collect and process data about your browsing to improve the performance and promotion of the website.

2.2 Purchase of our product

When you buy our product, Nofence collect and store the information you provide us and information about previous purchases. This information includes;

  • Name
  • Email address
  • Phone number
  • Address
  • Information about the animals and number of animals that will use the product
  • Information about the real estate on which the product will be used
  • Credit card details

Personal data are processed in to complete the purchase, invoice you and send you the correct number of items. Purchase history is stored to verify any rights to guarantees. 

2.3  Free App

Nofence AS built the Nofence app as a Free app. This SERVICE is provided by Nofence AS at no cost and is intended for use as is.

For a better experience, while using our Service, we require you to provide us with;

  • full name
  • email
  • phone number 
  • address

The information that we request will be retained by us and used to identify you as a an owner and administrator of certain connected hardware. This information makes you able to use our pasture technology. This information may also be used to communicate important information about our services.

In addition to this, the app uses geolocation services so that you are able to see your current position in the digital map on your device. Geolocation is not collected and stored.

The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app: Google Play Services

2.3.1 Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

2.3.2 Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. The app only uses cookies to keep track of your Login Session Id.

2.4  Product development

By using our product, we collect and store the following information about our customer’s property:

  • The pattern of movement of the animals by GPS-tracking
  • Information about the real estate on which the product will be used

Nofence uses the data generated through the Customer’s use of the Product to develop better services for customers and for non-profit purposes that can contribute to sustainable food production using grazing animals. The Customer shall be anonymized for such purposes unless otherwise specifically agreed between the Parties.  

2.5 Support request

Nofence provides user support for its customers. When you contact our support team we may collect personal data including;

  • Customer name
  • Phone number
  • Address
  • Email address
  • Information on the product and any problems

Personal data from enquiries and contact with a customer is used to follow-up of complaints.

2.6 Newsletter

When issuing our new letters, we process information about;

  • E-mail address
  • Name

Nofence issues newsletters to give you updates and exclusive offers. You may at any time unsubscribe from our news letter by sending an e-mail to post@nofence.no, or by using the unsubscribe button at the bottom of the newsletter.

3 SHARING OF PERSONAL DATA

Your user account and any personally identifiable data will never be shared with unauthorized external parties. Your usage data (charge sessions) may be shared with authorized external parties or if required by national legislation. All processing of information is within the EU/EEA.

 

 4 STORING PERSONAL DATA

 Nofence does not store personal data longer than necessary for the purpose for which it was collected. We will either anonymize or securely delete the personal data that is no longer of use. 

5 YOUR RIGHTS

 You have a right to know what personal data Nofence holds about you, and to access it. You have a right to have incomplete, incorrect, unnecessary or outdated personal data updated. You have the right to request that your personal data be erased, and to obtain a copy of our data in a machine-readable format. You have the right to object to or restrict processing in certain circumstances, such as where you believe the data is inaccurate or the processing activity is unlawful.

 You may read more about these rights on the web page of the Norwegian Data Protection Authority: https://www.datatilsynet.no/en/

To make use of your rights must request access to the data at Nofence by sending an e-mail to Håkon Holmen, CFO, hakon@nofence.no We will respond as soon as possible and at the latest within 30 days.

In the event that processing of your personal data is based on your consent, you may at any time withdraw your consent by letting us know via e-mail to Håkon Holmen, CFO, hakon@nofence.no

6 COMPLAINTS

You have a right to complain to the Norwegian Data Protection Authority (https://www.datatilsynet.no/en/) if you consider that we have breached the data protection legislation, but we encourage you to contact us before filing such complaint.

7 CHANGES TO THIS PRIVACY POLICY

Nofence may at any time update the Privacy Policy. In advance of an update of our Privacy Policy you will be informed about the update by e-mail. By continuing to use Nofence’s products and services you accept the new Privacy Policy.